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Collections Specialist in Clark at DSV

Date Posted: 9/11/2018

Job Snapshot

Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: [[Clark, NJ]] 
Job Posting Title: [[Collections Specialist]] 

Under the direction of the Collections Supervisor the Collection Specialist is responsible for the collection of the outstanding accounts receivables for market and national accounts.  This position handles customer service issues by interacting with clients and internal departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow.
 
ESSENTIAL FUNCTIONS:

  • Manage collection requirements for multi-million dollar portfolio of accounts.
  • Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.
  • Provide ongoing customer service to account contacts by providing reports, handling special requests and handling data submission of invoices.
  • Provides statements and invoices to customers as required.
  • Resolve customer discrepancy claims or nonpayment issues by appropriately raising issues to Billing and Sales Administration.
  • Process credit card transactions, refunds, adjustments and recommend write offs as needed.
  • Prepare required documentation for placing accounts with third party agents.
  • Generate status reports of portfolio aging and payments.
  • Provide coverage for other Collection Specialists as needed.
  • Special projects as directed by the Credit & Collection Management.

 
ADDITIONAL FUNCTIONS:

  • Supports and exhibits behavior consistent with the companies culture
  • Acts with diplomacy as a representative of Finance Department.
  • Performs other related duties as required.
  •  
  • MINIMUM QUALIFICATIONS:
  •  
  • Two (2) years of experience in credit and collections.
  • Must demonstrate ability to use Microsoft applications specifically advanced Excel
  • Qualified candidates must possess an Associate's Degree or post high school education/training.
  • Must be professional in appearance and manner.
  • Ability to handle multiple projects at once.
  • SAP a strong plus
  • Required to interact professionally with customers and internal departments at all times.
  • Ability to work independently and as part of a team.
  • Strong oral and written communication skills.
  • Shipping experience preferred by not required

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 


Nearest Major Market: New York City
Nearest Secondary Market: Newark