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Export Agent in Boston at DSV

Date Posted: 9/27/2018

Job Snapshot

Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

SUMMARY 

Primary duty is to assist with processing air export transactions, including all related activities, for an assigned base of accounts. Assist with duties related to document preparation and traffic coordination required to process export shipments. Perform all duties correctly, cost-efficiently, within Company standards, and under the close supervision of the department Supervisor or Manager. This is an entry-level position. 


ROLE AND RESPONSIBILITIES

•    Receive, review, and process export documentation for an assigned base of accounts.  
•    Process and follow Shipper’s Letter of Instructions accurately.  
•    Prepare and process Delivery Orders, Dock Receipts, Warehouse Work Orders, air Bills of Lading, Insurance Certificates, Certificates of Origin, Consular Documents, Shipper’s Export Declarations, and Customs Invoices through the XXXX system.
•    Meet all Company and government deadlines for processing these documents.
•    Prepare and/or send advance notification of shipments and documents to banks, shippers, consignees, and destination offices, as required and within Company standards.
•    Arrange, book, and confirm cargo space on vessels.  Coordinate the ordering of cargo to port.
•    Calculate air freight rates and marine insurance accurately and according to established procedures.
•    Close files and distribute documents in accordance with pertinent requirements and in compliance with export standards. 
•    Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner.
•    Adhere to all domestic and international shipping regulations. 
•    Provide excellent and timely customer service, under the close supervision and advice of the department Supervisor or Manager, by informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.  
•    Advise department Supervisor or Manager of any transaction problems or irregularities. 
•    Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements. 
•    Perform other duties as assigned.


JOB KNOWLEDGE

•    Must successfully complete, or have completed, on-site systems training by a qualified team member.
•    Actively improve knowledge of domestic and international shipping regulations through self-study and attendance at all approved external seminars and at applicable courses and seminars presented or assigned by the Company. 


JOB SKILLS AND SPECIFICATIONS 

•    Very good verbal communication skills and past customer service experience are required, as work includes extensive phone contact with carriers and other parties concerning the air export process. 
•    Very good written communication skills to compose routine letters and to edit and proof business correspondence and reports. 
•    The ability to organize, prepare, and assemble documents or reports containing data from several sources.
•    The ability to use Company-standard software for word processing, spreadsheets, etc., to generate more elaborate reports, charts, and graphs as applicable. 

QUALIFICATIONS AND REQUIREMENTS

General Qualities

•    Very good communication skills
•    Very good judgment
•    Initiative
•    High integrity
•    Very good problem-solving and analytical skills
•    The ability to multi-task
•    The ability to work well under pressure
•    The ability to be a team player
•    The ability to establish priorities and meet goals

Education and Experience

•    High school diploma or equivalent.
•    A minimum of one year international transportation industry experience preferred or a minimum of two years of college courses in supply chain logistics, international transportation, or a related field of study.


WORKING CONDITIONS

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. 

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available. 

 
DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, or qualifications required of employees assigned to this job.


DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 


Nearest Major Market: Boston

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