This site uses cookies. To find out more, see our Cookies Policy

Freight Forwarder, Ocean Export in Austin at DSV

Date Posted: 7/2/2018

Job Snapshot

Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location:  Austin, TX

Job Posting Title: Freight Forwarder, Ocean Export 

The responsiblities of this role include, but are not limited to, the coordination of Ocean Export shipments such as, opening export files, production of internal documentation, updating export statuses, assisting and advising customers of arrival, arranging deliveries and processing invoices (including price conversions and verifying shipment weight and volume).Provide customer support to all vendors, suppliers, agents and government agencies to facilitate the export objective while ensuring accurate accounting functions relating to the billing, distribution and collection of funds. 

Complete process of shipment includes arranging for pick-up or inland transportation, booking, timely document preparation (bill of lading, DSV invoicing, certificate of origin, export declaration and/or AES, if applicable), follow-up with tracking and tracing to final destination. 
 

Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and DSV offices throughout the process. 

Negotiate cost-effective rates with service providers to ensure maximum profitability. 

Booking & coordination of most cost effective and efficient means to export goods as per client requirements.

Immediately report problems, operation disputes or discrepancies to supervisor, manager or branch manager. 

Ensure that export process is in compliance with company and industry quality assurance standards (ISO, Customs, etc.).

Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments. 

Resolve issues respective to meeting client requirements such as data input and general customer service inquiries related to tracking and tracing. 

Resolve billing discrepancies and discrepancies against client SOP's. 

Required skills and experience: 

High school diploma or equivalentA minimum of 2 years relevant experience in freight forwarding preferred. 
Ideal candidate will have 3 to 5 years current work experience in ocean freight forwarding. 
Good working knowledge of domestic and international geography including countries, major cities, seaport. 
Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements. 
Strong verbal and written communication skills; and PC skills including Word and Excel. 


DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 


Nearest Major Market: Austin

CHECK OUT OUR SIMILAR JOBS

  1. Import Jobs
  2. Ramp Agent Jobs