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Freight Forwarder, Ocean Export in Los Angeles at DSV

Date Posted: 12/26/2018

Job Snapshot

Job Description

Job Req Number:  21522 

Freight Forwarder, Ocean Export

Your responsibilities include, but are not limited to, the coordination of Ocean Export shipments such as, opening export files, production of internal documentation, updating export statuses, assisting and advising customers of arrival, arranging deliveries and processing invoices (including price conversions and verifying shipment weight and volume).  Provide customer support to all vendors, suppliers, agents and government agencies to facilitate the export objective while ensuring accurate accounting functions relating to the billing, distribution and collection of funds. 

Your tasks and responsibilities 

Complete process of shipment includes arranging for pick-up or inland transportation, booking, timely document preparation (bill of lading, DSV invoicing, certificate of origin, export declaration and/or AES, if applicable)

Continuous follow up with shipment, tracing and tracking to final destination. 

Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and DSV offices throughout the process. 

Negotiate cost-effective rates with service providers to ensure maximum profitability. 

Booking & coordination of most cost effective and efficient means to export goods as per client requirements.

Immediately report problems, operation disputes or discrepancies to supervisor, manager or branch manager. 

Ensure that export process is in compliance with company and industry quality assurance standards (ISO, Customs, etc.).

Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments. 

Resolve issues respective to meeting client requirements such as data input and general customer service inquiries related to tracking and tracing. 

Resolve billing discrepancies and discrepancies against client SOP's. 

Your skills and experience 

High school diploma or equivalent

Usually requires a minimum of 2 years relevant experience in freight forwarding. 

Ideal candidate will have 3 to 5 years current work experience in ocean freight forwarding. 

Good working knowledge of domestic and international geography including countries, major cities, seaport. 

Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements. 

Strong verbal and written communication skills; and PC skills including Word and Excel. 

DSV – Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career. Read more at   

Nearest Major Market: Los Angeles