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Quality & Training Manager in Port Reading at DSV

Date Posted: 5/20/2018

Job Snapshot

Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA > NJ > Port Reading > W Middlesex Ave 
Job Posting Title: Quality & Training Manager - 7081 


Reporting to the General Manager, the Quality and Training Manager leads a quality department team responsible for maintaining inventory accuracy, space utilization, continuous improvement, and quality control. Quality Control consists of ensuring compliance with company policies and directives, as well as Standard Operating Procedure (SOP) adherence within the distribution center. This position will also be coordinating and tracking training activities throughout the facility to include safety related metrics.


  • Exhibits a daily hands-on approach to responsibilities for maintaining inventory accuracy and optimizing training opportunities.
  • Tracks key performance indicators (KPI) and metrics throughout the facility relating to quality and training requirements that can be measured and documented.
  • Participates in the coordination and implementation of multiple client cycle counts along with development of short and long-range goals, objectives, policies, and operating procedures; monitors and evaluates effectiveness and affects changes required for improvement (CIP/ CAPA).
  • Develops, maintains, and updates inventory control procedures and tracks accuracy of inventory counts.
  • Makes process change recommendations to minimize losses and liability.
  • Works cross-functionally with Operations to ensure existing processes are well executed and process improvements are implemented.
  • Investigates inventory variances and conducts root cause analysis as needed.
  • Oversees quality checks and out of scope projects; performs routine reviews on status of non-conformances.
  • Implementation and compliance of Standard Operating Procedures (SOP) including 5 Star Assessment standards.
  • Engage in managing Continuous Improvement / Lean projects, training, coaching, and mentoring the distribution center via the Quality Improvement Team (QIT).
  • Coordinate, track, schedule, and present SHE training requirements and associated documentation.
  • Involved in administrative functions such as quality and training documentation as well as other duties required by General Manager.
  • Engaged in on boarding new accounts and other business development initiatives.
  • Required to maintain frequent communication with external clients of account(s) assigned.


  • Performs other duties as required


  • May be required to lead and coordinate other department team members of at least one client account.


Education and/or Experience

  • High School Diploma or GED required.
  • 1 years of warehouse and quality experience

Certificates, Licenses, Registrations or Professional Designations

  • Ability to pass Material Handling Equipment training per OSHA and company requirements.


Computer Skills

  • Prior inventory management and/or WMS experience preferred.
  • Must also possess intermediate to advanced skills using Microsoft Office products including Word, Excel, and Outlook

Language Skills

  • English (reading, writing, and verbal)
  • Effective written and verbal communication skills

Mathematical Skills

  • Intermediate


  • Skills in process mapping, value stream mapping, process design, layout design, establishing performance, standards/metrics, instructional skills.


  • Bachelor’s degree in Distribution/ Logistics, Quality Management, or related field of study preferred. Equivalent combination of education/training and experience will be considered.
  • 3+ years’ experience in a fast paced, high volume distribution center desired.
  • Demonstrated experience managing teams, problem solving, and achieving results.


While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision. 


While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

Nearest Major Market: New York City
Nearest Secondary Market: Newark