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Team Lead in Edison at DSV

Date Posted: 5/8/2018

Job Snapshot

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Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA > NJ > Edison > King George Post Rd 
Job Posting Title: Team Lead - 9201 

The Team Lead is responsible for verifying incoming freight and coordinating with warehouse for the Carrier door assignments. This includes preparing bill of ladings, signing in and out of the drivers and helps with the work flow of documents between Customer Service and Warehouse.

Essential Duties & Responsibilities:

Customer Service

  • Process all customer orders in a timely and accurate manner.
  • Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
  • Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.
  • Prioritize customer orders according to scheduled pick up time or pier cut-off.
  • Furnish shipping and tracking information as required.

Customer Interfacing Activities

  • Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Report customer feedback to management, including any signs of customer dissatisfaction.


  • Oversee all paperwork associated with orders and maintain the corresponding files.
  • Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements.
  • Answer phone calls and operate various types of office machines and computers necessary to perform duties.

Data Entry

  • Operate the computer terminal in a proficient manner.
  • Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.


  • Ensure the accuracy of all receiving and shipping documents.
  • Gather and maintain all data and records relative to shipping and receiving activities.
  • Assist in resolving any discrepancies.
  • Collect all documentation for inbound freight and route to the proper record-keeping unit.
  • Comply with all DSV Work Instructions.

Machine Operation:

  • Will use a reach truck, order picker, stand-up or sit down forklift to perform job functions.
  • Responsible for operating power industrial equipment for the purpose of moving, locating, relocating, stacking, and counting merchandise.
  • The operator is accountable for the safe and efficient operation of the vehicle.

Other Duties

  • Other clerical duties, including providing backup support for other clerical positions, as directed by Management.


  • Must have High School Diploma
  • Must have 1-3 years’ work related experience
  • Ability to operate a Reach Truck, Order Picker , Sit Down and Stand Up Forklift

Skills, Knowledge & Abilities:

  • Knowledge of Logistical Supply Chain methods and procedures.
  • Knowledge of inventory control.
  • Ability to read and understand orders and count different products stored in different counts and layers.

Computer Skills

  • General office experience, including telephone techniques and computer skills in a customer service environment is required.
  • Effective communication skills and skills in operating office machinery are necessary.
  • Microsoft office package experience.
  • SAP experience.

Language Skills

  • English (reading, writing, verbal)

Mathematical Skills

  • General

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

Nearest Major Market: New Jersey